TSL Contracting Inc. (“TSL”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through tslcontracting.ca, by phone and by email, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Information you give us. When you fill out a quote or contact form, call or email us, we collect what you provide — such as your name, email address, phone number, city or address, the service you're interested in, your budget range, timing and project details.
- Information collected automatically. Like most websites, our site and its service providers receive basic technical information when you visit, such as your IP address, browser and device type, pages viewed, and whether you arrived from one of our ads.
How we use it
- To respond to your inquiry, prepare quotes, and schedule site visits and work.
- To deliver and follow up on the services you hire us for, including invoicing and any follow-up questions.
- To understand how people find our website and measure whether our advertising is working.
We do not sell or rent your personal information. We only use it for the purposes above, or as required by law.
Service providers we use
We share information only with providers that help us run the website and our business. Some of them store data outside Canada (for example, in the United States), where it may be subject to local laws.
- Formspree — processes our website forms and delivers your message to our email.
- Google — Google Ads uses cookies and a tag on our site to measure ad clicks and form submissions, and may use this information to show our ads to people who have visited our site. Our email is also provided by Google. Learn more about how Google uses information from sites that use its services.
- Netlify — hosts our website and keeps standard server logs.
- Google Fonts — serves the fonts used on our site, which requires your browser to connect to Google.
Cookies and your choices
Cookies are small files stored by your browser. You can block or delete cookies in your browser settings, and you can manage the ads Google shows you in Google's My Ad Center. Blocking cookies won't stop you from using our site or contacting us.
How long we keep it
We keep personal information only as long as we need it for the purposes above — for example, while a quote or project is active and for as long as required for tax and accounting records — and then delete it.
How we protect it
We use reasonable safeguards to protect your information, including password-protected accounts and limiting access to the people who need it to serve you. No method of transmission over the internet is completely secure, but we work to protect what you share with us.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent and ask us to delete it (unless we're required to keep it by law). To make a request or ask a question, contact us using the details below. If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Contact us about privacy
Our Operations Manager is responsible for privacy at TSL Contracting.
Email: tsl.contractinginc@gmail.com
Phone: +1 (647) 687-4058
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.